84%
Faster activation
2
Days avg time-to-active
47%
Activation rate lift
24
Days to deploy
14-week impact
Pipeline before & after
After Nexica Before
W1W3W5W7W9W11W13
01 · Challenge
Onboarding took 11 days on average. Drop-off was 61%. Most attrition was at step 3 manual KYC review.
02 · Approach
6-step automation: form → Persona KYC → decision → Stripe → welcome sequence → dashboard access. AI concierge for step-3 edge cases.
03 · Outcome
Time-to-active dropped from 11 days to 1.8. Activation rate up 47%. Support tickets down 60%.
Stack
What we shipped.
$nexica deploy lumen-fi --client=lumen-fi
›› installing 4-layer pipeline
›› wiring: Workflow, Stripe, Persona
✓system live · D+0
›› monitoring activated
✓first faster activation achieved on D+14
Integrations
WorkflowConnected
StripeConnected
PersonaConnected
"Nexica didn't sell us software. They built us a system, taught us how to maintain it, and walked away. It's the cleanest engagement we've had with an outside team."
L
Luna Park
CEO · Lumen Fi